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FAQs
PRODUCT INFORMATION
Our food supplements are designed in collaboration with Rousselot, a world leader in the field of collagen peptides. Rousselot is based in France in Angoulème, where their state-of-the-art facilities guarantee high production standards. KÓFUCHÎ products are made from high-quality natural resources, including marine sources. We ensure that every step of the production process meets the highest quality and safety standards.
The quality of our products is an absolute priority at KÓFUCHÎ. Here's how we ensure you receive the highest quality supplements:
- Transparency and Traceability : Each product is subject to full traceability from source to final delivery.
- Certifications : Our KÓFUCHÎ products comply with the strictest food safety regulations.
- Scientific Research : Our products are supported by rigorous scientific studies, demonstrating their effectiveness and safety.
- Quality Control : Our production facilities follow strict quality control protocols to ensure the purity and bio-availability of our supplements.
The expiration date of our supplements is clearly indicated on each package. Generally, our products have a shelf life of two to three years from the date of manufacture, provided they are stored under appropriate conditions. Here are some tips to ensure optimal conservation:
- Storage : Store your supplements in a cool, dry place out of direct sunlight.
- Airtight Seal : Ensure packages are tightly closed after each use to avoid exposure to moisture and air.
- Verification : Before consuming any supplement, always check the expiration date on the packaging to ensure its freshness and effectiveness.
By following these recommendations, you can be sure to enjoy the full benefits of your dietary supplements until the expiration date. If you have additional questions regarding the shelf life of our products, please do not hesitate to contact us for more information.
Starting a course of dietary supplements can be an important step towards better health. Here are some tips to optimize the benefits of your treatment:
- Consistency : Take your supplements daily at the same time to create a routine and maximize benefits.
- Hydration : Drink plenty of water to help your body absorb nutrients and maintain good digestive health.
- Balanced Diet : Complete your treatment with a balanced diet rich in fruits, vegetables, proteins and fiber to support your overall health.
- Physical Activity : Integrate regular physical activity into your routine to improve the effects of your supplements on muscle and joint health.
- Monitoring : Note your progress and your feelings in a journal to monitor the effects of your treatment and adjust if necessary.
- Consultation : If you have specific medical conditions or concerns, consult a healthcare professional before starting your treatment.
By following these tips, you can maximize the benefits of your KOFUCHI supplements and optimally support your health. If you have further questions or need more advice, please feel free to check out our +Cure program for personalized advice.
Yes, it is generally safe to take multiple supplements at the same time, as long as you follow the recommended dosages and ensure they do not contain ingredients that could interact negatively. Here are some tips for combining supplements:
- Consult a Healthcare Professional : Before starting to take any supplement, it is recommended to consult a healthcare professional, especially if you have any pre-existing medical conditions.
- Read the Labels : Check supplement labels to avoid duplication of active ingredients and to ensure total doses remain within safe limits.
- Reaction Monitoring : Note how your body reacts to taking multiple supplements and adjust your intake accordingly.
Our KÓFUCHÎ products are formulated to be easily integrated into your daily diet. If you have any specific questions about combining our supplements, please do not hesitate to contact us.
The recommended treatment length may vary depending on your health goals and the type of supplement you are taking. Here are some general guidelines:
- Cure Duration : For most collagen supplements, a course of at least three months is often recommended to see significant results. However, some people may start to experience benefits earlier.
- Observation of Effects : The effects of supplements may vary from person to person. In general, you may begin to notice improvements in skin, joints, or muscle recovery after a few weeks of regular intake.
- Regular Monitoring : Maintain a journal of your supplement intake and your feelings to track your progress. This can help you adjust your treatment if necessary.
For personalized advice on the duration of your treatment and to know what to expect, do not hesitate to consult a healthcare professional or contact us directly. We are here to help you get the most out of your KÓFUCHÎ supplements.
ORDER & PAYMENT
You can pay for your order on our website using various secure payment methods, such as credit cards (Visa, MasterCard, etc.), PayPal, TWINT, and other online payment options.
Yes, we offer discounts for orders of multiple units of the same product. Details of available offers and discounts are displayed on the product page of our website. Please feel free to contact us with any specific questions regarding discounts.
Your invoice will be sent to you by email after confirmation of your order. You can also access your invoices by logging into your customer account on our website, under the “Order History” section.
DELIVERY
Yes, we ship our products internationally. Delivery times and shipping costs vary depending on destination.
RETURNS
Yes, you can return your products under certain conditions. Products must be unopened, in their original packaging and returned within 14 days of receipt.
To make a return, please contact our customer service for return assistance and instructions. We will provide you with a returns address and the steps to follow to return the products.
PROFESSIONAL QUESTIONS
Yes, we are open to partnerships with resellers. If you are interested in selling our products in your store, please contact us via our contact page or send an email to our sales department to discuss collaboration possibilities.
If you are a professional customer, we offer special conditions for bulk purchases and commercial partnerships. Contact our sales team for more information about our B2B offers and the benefits you can benefit from.